Make an Official Complaint

This form is for Official Complaints only. The best way to report issues and problems from around the city, such as missed rubbish collections, graffiti or minor water leaks, is through our Report a problem FiXIT form.

If you do wish to proceed with an Official Complaint to the assurance team, please complete the form below. We will acknowledge your request within three business days.
For more information about the complaint process and our commitment to you, visit our complaints page.

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1. Have you contacted the Council previously regarding this complaint? *This question is required.

2. Please provide the department and/or Council officer/s you have been dealing with

2. Please provide any relevant Service Request (SR) reference number/s you may have received when raising this complaint originally (if applicable)

2. Would you like someone to contact you to discuss your complaint in more detail? *This question is required.

3. Your preferred method of contact *This question is required.

Make an Official Complaint

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